While working with PuTTY to SSH to Unix/Linux servers you might get error Putty Fatal Error : Couldn't agree a key exchange algorithm. Sometime this error can be specific to some servers while for other servers ssh works perfectly fine. In this blog we will see how to fix this issue.
How do you raise a case with IBM support?
As a DB2 DBA or as a matter of fact if you are using any IBM product irrespective of hardware or software you might be in a situation where you might need support from IBM experts. To get IBM expert support you need to create SR (Service Request) with IBM , formerly known as PMR (Problem Management Report). In this blog we will go through steps to create IBM ID, add customer ID to your IBM id and finally create/view and update SR.
URLs to create IBM SR:
There is separate portal to create/view/update Hardware and Software SRs. You can use below URL to navigate to IBM SR portal.
Hardware SRs: https://www-946.ibm.com/support/servicerequest/Home.action
Software SRs : https://www.ibm.com/mysupport/s/?language=en_US
These URLs are valid as on date of publication of this blog, I will try my best to keep it updated with latest URL but in case it doesn't work, feel free to reach out to me to inform about it or put a comment below.